Laboratory quality testing equipment with glassware used for batch analysis
Quality & HSE

Documented Quality, Safety and Environmental Performance

Certified management systems, an in-house testing laboratory and batch-level records that customers can verify during supplier qualification.

Quality Management System

Control Points From Incoming Material to Batch Release

Our quality system is certified to ISO 9001:2015 and operates through documented specifications, defined control points and signed batch records.

Documented specification per product

Each product has an internal specification sheet defining test items, methods, acceptance limits and sampling frequency.

Incoming raw material control

Every inbound lot is sampled and verified against the purchase specification before being released to the warehouse.

In-process checkpoints

Critical process parameters are monitored by the DCS system, with alarms set at the limits defined in the process instruction.

Finished batch release

A batch is released for dispatch only after QC signs the certificate of analysis against the full specification.

Retention samples

Retention samples of every batch are kept for 24 months, allowing comparison when a customer reorders or raises a question.

Corrective action tracking

Non-conformities, customer complaints and audit findings are logged with root cause analysis and a tracked action plan.

Testing Capability

In-House QC Laboratory

Routine testing is completed on site, so batch results are available within 24 hours of production. Third-party testing can be arranged at an independent laboratory on request.

Analytical instrument used for chemical sample testing in the QC laboratory

Routine Test Items

  • Purity / Assay by titration and GC
  • Moisture content (Karl Fischer)
  • pH value of 1% aqueous solution
  • Insoluble matter and residue on ignition
  • Heavy metals (Pb, As, Cd, Hg) by ICP-OES
  • Particle size distribution by laser diffraction
  • Colour and appearance against retained standard
  • Bulk density and flowability for packed goods
  • Viscosity for liquid resins and auxiliaries
  • Retention sample comparison for repeat orders

Certificate of analysis workflow

  1. Step 1
    Batch Sampling

    Samples are drawn from three points of each finished batch.

  2. Step 2
    Laboratory Analysis

    Full specification testing is completed within 24 hours.

  3. Step 3
    COA Issued

    A signed certificate of analysis is generated per batch number.

  4. Step 4
    Release & Archive

    Batch is released for dispatch; records archived for 24 months.

Occupational Safety

Safety Management on the Production Base

Certified to ISO 45001:2018. Safety performance is managed through hazard classification, training, drills and documented work permits.

Hazardous area management

Production zones are classified by hazard type, with electrical equipment, ventilation and signage matched to the classification.

Monthly emergency drills

Chemical spill response, fire suppression and evacuation drills are conducted monthly and recorded for review.

Personal protective equipment

PPE requirements are defined per task, issued to all staff and inspected during routine safety walks.

Safety training hours

All production staff complete at least 24 hours of safety training per year before working on the lines.

Contractor safety control

Maintenance and construction contractors complete site induction and work permit procedures before entering production areas.

Dangerous goods handling

Packing, labelling and loading of dangerous goods follow UN and GHS requirements, handled by trained and certified staff.

Environmental Performance

Emission Control and Waste Management

Certified to ISO 14001:2015. Wastewater, exhaust gas and solid waste are handled by on-site treatment facilities and licensed contractors under permit conditions.

01

Wastewater treatment station

Process wastewater is treated on site by neutralisation, coagulation and biological treatment before discharge to the park treatment facility under permit limits.

02

Exhaust gas treatment

Reaction and drying vents are routed through scrubbing and dust collection systems, with online monitoring at the discharge point.

03

Solid waste management

Hazardous residues are segregated, labelled and transferred to licensed disposal contractors with documented transfer records.

04

Energy and emission reduction

Heat recovery from reaction and drying stages reduced unit energy consumption across the water treatment line commissioning.

Certifications

Certified Systems and Registrations

Certificates and audit reports are available to customers during supplier qualification. Only systems and registrations actually held are listed.

ISO 9001:2015

QMS-2019-0462

Quality management system covering all production lines

ISO 14001:2015

EMS-2020-0188

Environmental management system for the production base

ISO 45001:2018

OHS-2021-0327

Occupational health and safety management system

SGS Audited

SGS-CN-2024-7712

Third-party supplier assessment report available on request

Need compliance documents for your supplier file?

Send us your document checklist. We prepare certificates, audit reports, safety data sheets and sample certificates of analysis for your qualification process.

Request Compliance Documents

Arrange a technical review before your first order

Our application engineers can review your specification, run jar tests or formulation trials, and confirm the suitable grade before bulk supply.

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